Some Withings Pulse HR fitness trackers are cracking, but will be replaced

null

A production fault with early units of the Withings Pulse HR has meant the case can be fragile and prone to cracking without you dropping or striking the tracker in some way.
After our review of the Withings Pulse HR, our reviewer at TechRadar continued to wear the tracker for a few weeks and found it cracked at both the top and bottom of the front of the body of the tracker without any noticeable hits or drops.
You can see the exact damage in the images above and below. We also know of at least one other case where the tracker has cracked in a similar way after a few weeks of usage.
If you've also had the same issue Withings has confirmed it will be offering replacements for all customers affected
A spokesperson for Withings told TechRadar, "Our team has received feedback from a select number of customers concerning the fragility of their Pulse HR band case. The problem has been identified as affecting a small number of units from our first round of production. 
"Withings is offering replacements to any customers experiencing the problem and is continuing to monitor the situation to ensure our excellent standards of quality control are maintained.  We extend our sincere apologies for any inconvenience this has caused."
Some more examples of how TechRadar's Withings Pulse HR was damaged. (Image Credit: TechRadar).
Some more examples of how TechRadar's Withings Pulse HR was damaged. (Image Credit: TechRadar).
Some more examples of how TechRadar's Withings Pulse HR was damaged. (Image Credit: TechRadar).
As Withings has confirmed, this issue is only affecting the first batch of units released by the company so it's unlikely if you buy the tracker today you'll find the same problem.
If you do - or you've found your existing Withings Pulse HR has similar damage - you can contact Withings by logging into your account on its official website and citing the problem you've had.

Comments

Post a Comment

Popular posts from this blog

Linktree’s free workaround lets you add multiple links to your Instagram bio

Image
Instagram only gives you one opportunity to link to outside resources inside its photo sharing platform. This might not be a problem for a majority of the users, but for those wanting a little more customization and even more options, it leaves much to be desired. Enter  Linktree , a free tool for Instagram designed to improve traffic to your outside link, be it a blog, portfolio, or store. How it works is fairly straightforward. After connecting Linktree to your Instagram profile, you’ll receive a single link to place in your Instagram bio. Once that link in place, you can customize what it’s linked to within your browser, be it a single website, or a collection of sites you’re looking to direct followers to Say you’re a photographer who’s using Instagram as a marketing tool for your wedding photography. Using Linktree, you can direct Instagram followers to your blog, your portfolio site, and even your other social media accounts. Until now, you would’ve been stuck choosing b
Read more

EVERYTHING WE KNOW ABOUT THE PIXEL 4, THE MOST-LEAKED PHONE EVER

Image
Google’s  Pixel 3 might have been the  most-leaked phone in history . Long before its unveiling, we knew practically everything about it from unboxing videos, photo comparisons, even a full review of the device. Surely, for the Pixel 4, Google would clamp down on leaks to leave some surprises for its debut on  October 15th , right? Let’s just say, if that was the plan, it didn’t exactly work out. We’ve now seen the Pixel 4 XL from every angle and in three different colors. At least seven different sources have touched this phone, many of them confirming the same specs. We not only know which cameras it’ll have, but also what they may be capable of, including air gestures (go figure). That doesn’t even count information Google has already shared  on purpose. So if you want to know almost everything about the Pixel 4 nearly a month before it’s announced, buckle up. We’ve sifted through all of the rumors and information we can find to compile everything we know — and everything we
Read more

Our favorite iOS apps for the iPhone and iPad in 2018

Image
As 2018 comes to a close, it’s time to look at some our favorite apps of the year. While not all of these are brand new, many of them popped up onto our radar for the first time in 2018, and are definitely worth the attention. Others are some of our favorites that are still best-in-class despite having been around for some time now. We aim to do things differently at TNW, and as such you’re not going to find the recommendations you’re probably used to seeing: Gmail, Skype, Dropbox, and the like. Instead, we want to focus on the best-of-the-best that you may not have heard of, and others that are just special enough to warrant a mention. As always, we’d encourage you to share some of your favorites in the comments below, or on Facebook. Enlight Pixaloop (Free Pixaloop  is one of my favorite apps on the market. Unlike typical image editors that allow you to remove red eye or apply a filter, Pixaloop allows you to create stunning photo animations with a few clicks on your
Read more