Microsoft Surface the most popular tablet, says J.D. Power

microsoft surface most popular tablet book pen
Tablets aren’t the most popular of mobile devices on the market, but of the ones that are available, it looks like customers are most partial to those made by Microsoft. On April 7, J.D. Power announced that Microsoft won the award for U.S. Tablet Satisfaction, edging past Apple and its iPad. This marks the first time the Seattle-based company has won the award, which has previously been claimed by the iEmpire.
Microsoft’s aggregate score of 855 points out of 1,000 (Apple achieved 849) was due largely to its tablets’ high marks in terms of features and styling and design factors. “These [Microsoft] tablet devices are just as capable as many laptops, yet they can still function as standard tablets. This versatility is central to their appeal and success.” said Jeff Conklin, vice president of service industries at J.D. Power in a release.
Customers were most impressed with Microsoft in three performance areas — pre-loaded applications, internet connectivity, and availability of manufacturer-supported accessories. As it turned out, Microsoft Surface owners also use their accessories the most (in particular the Type Cover and Surface Pen). Tablet enthusiasts were also impressed with Microsoft’s variety of input/output connectivity and the amount of internal storage.
And while Apple generally hangs its hat on design, it would appear that customers are quite taken with Microsoft’s aesthetics, too. Indeed, when it came to tablets, Microsoft won over users in terms of tablet size, quality of materials, and attractiveness of design. That said, both Apple and Samsung produce tablets that leave customers quite happy as well, but just not quite as happy as Microsoft, apparently.
On the other end of the spectrum were Acer and Asus, who this year were below average when it came to customer satisfaction. Amazon, surprisingly enough, scored in the middle of the road — apparently, book lovers are quite pleased with its e-reading options.
So if you’re looking for yet another device to add to your stash, you may want to look at Windows and its Surface tablet.

Comments

Post a Comment

Popular posts from this blog

Linktree’s free workaround lets you add multiple links to your Instagram bio

Image
Instagram only gives you one opportunity to link to outside resources inside its photo sharing platform. This might not be a problem for a majority of the users, but for those wanting a little more customization and even more options, it leaves much to be desired. Enter  Linktree , a free tool for Instagram designed to improve traffic to your outside link, be it a blog, portfolio, or store. How it works is fairly straightforward. After connecting Linktree to your Instagram profile, you’ll receive a single link to place in your Instagram bio. Once that link in place, you can customize what it’s linked to within your browser, be it a single website, or a collection of sites you’re looking to direct followers to Say you’re a photographer who’s using Instagram as a marketing tool for your wedding photography. Using Linktree, you can direct Instagram followers to your blog, your portfolio site, and even your other social media accounts. Until now, you would’ve been stuck choosing b
Read more

EVERYTHING WE KNOW ABOUT THE PIXEL 4, THE MOST-LEAKED PHONE EVER

Image
Google’s  Pixel 3 might have been the  most-leaked phone in history . Long before its unveiling, we knew practically everything about it from unboxing videos, photo comparisons, even a full review of the device. Surely, for the Pixel 4, Google would clamp down on leaks to leave some surprises for its debut on  October 15th , right? Let’s just say, if that was the plan, it didn’t exactly work out. We’ve now seen the Pixel 4 XL from every angle and in three different colors. At least seven different sources have touched this phone, many of them confirming the same specs. We not only know which cameras it’ll have, but also what they may be capable of, including air gestures (go figure). That doesn’t even count information Google has already shared  on purpose. So if you want to know almost everything about the Pixel 4 nearly a month before it’s announced, buckle up. We’ve sifted through all of the rumors and information we can find to compile everything we know — and everything we
Read more

Our favorite iOS apps for the iPhone and iPad in 2018

Image
As 2018 comes to a close, it’s time to look at some our favorite apps of the year. While not all of these are brand new, many of them popped up onto our radar for the first time in 2018, and are definitely worth the attention. Others are some of our favorites that are still best-in-class despite having been around for some time now. We aim to do things differently at TNW, and as such you’re not going to find the recommendations you’re probably used to seeing: Gmail, Skype, Dropbox, and the like. Instead, we want to focus on the best-of-the-best that you may not have heard of, and others that are just special enough to warrant a mention. As always, we’d encourage you to share some of your favorites in the comments below, or on Facebook. Enlight Pixaloop (Free Pixaloop  is one of my favorite apps on the market. Unlike typical image editors that allow you to remove red eye or apply a filter, Pixaloop allows you to create stunning photo animations with a few clicks on your
Read more