Chrome has been freezing and crashing on OnePlus phones for months
Chrome on Android has been a bit more crash-happy over the past few months. There were reports of WebView (the Chrome-based engine that powers web content inside apps) having problems last year, and Google has acknowledged Chrome 83 crashes on select Asus devices. OnePlus phone owners have also had to deal with buggy Chrome behavior, as the app has been freezing and crashing on some OnePlus devices for the past several months.
It's not out of the ordinary for Chrome to occasionally become unresponsive — the culprit is usually resource-intensive websites, rather than the browser itself. However, there has been an overwhelming number of reports in the past few months of Chrome and WebView having problems on OnePlus phones. The earliest complaints date back to October, but the frequency of reports has increased in the past two months.
@oneplus_fr je remarque que mon one plus 8 pro frizz sans cesse sur l'application Google Chrome. Pouvez vous cherchez une solution ? C'est dommage d'avoir une téléphone de fou qui plante sur une application si basique.
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@OnePlus_Support my 8pro display constantly freezes, sometimes twice in a day sometimes it's okay for a day or two then happens again. Doesn't seem to matter what app, chrome, games, or other apps it freezes.
Checked community and lots reporting it too with no answers.
Help?
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@oneplus_fr bonjour, est ce que des problèmes de freeze sur chrome ont été remontés sur le op8 ? Merci
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Artem Russakovskii, the owner of this fine website, also received a few confirmations in April after asking if anyone was still experiencing WebView crashing on OnePlus phones.
The OP8 Pro will likely dethrone the Pixel 4 XL for me when it arrives. I love P4XL's camera, but even the OP7P is so much more snappy.
The only thing I'm worried about is the freezing WebView issue which, to my knowledge, has never been fixed on the OP7 Pro. Is it still there? twitter.com/AndroidPolice/ …
Still here on my 7T Pro running latest software and Google Play updates, it really sucks :/
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The OP8 Pro will likely dethrone the Pixel 4 XL for me when it arrives. I love P4XL's camera, but even the OP7P is so much more snappy.
The only thing I'm worried about is the freezing WebView issue which, to my knowledge, has never been fixed on the OP7 Pro. Is it still there? twitter.com/AndroidPolice/ …
The OP8 Pro will likely dethrone the Pixel 4 XL for me when it arrives. I love P4XL's camera, but even the OP7P is so much more snappy.
The only thing I'm worried about is the freezing WebView issue which, to my knowledge, has never been fixed on the OP7 Pro. Is it still there? twitter.com/AndroidPolice/ …
I can confirm the WebView freeze is still there on my 7Pro
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Unfortunately, it's still unclear what exactly the root cause of these crashes is. We reached out to Google and OnePlus for comment, but neither company has provided answers yet — OnePlus is still looking into the issue, and Google never responded to our inquiry. The only report filed in the Chromium bug tracker related to OnePlus crashes appears to be limited to Trusted Web Activities. We have also discovered a handful of reports about similar crashing/freezing issues on other devices, but they don't appear to be anywhere as frequent as complaints from OnePlus owners
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